thmbizspace

Our promotional video demonstrating one of our customer experience seminars has had more than 5,000 hits on You Tube!  We've run this seminar across the world for thousands of employees in top international companies to inspire greater customer focus and innovative thinking within their businesses.  Our customers love it - see what you think!  Click here to watch: http://www.youtube.com/watch?v=PZ10cFRFsTY

June sees the completion of our consumer focused training sessions with MSN.  Over the last several weeks we've worked in Madrid, Paris, Milan, Seattle, and Toronto before concluding the tour in Mexico City.  It's been a great success and together with our client at MSN we're already planning the next programme!

January and February 2009 have seen us delivering training in Moscow, Munich, Amsterdam, Copenhagen, Beijing and Banagalore! 

Our latest workshops for MSN/Microsoft focus on Consumer loyalty and how to drive great customer experiences in the very competitive online world.  This workshop is planned for international delivery in 2009 including Canada, South America, Asia, and Europe.

We really didn't expect 2750 views of our "It's NOT magic!" demonstration video but that's what we've had so far!  If you want to see a really different and powerful way of showing your people how to deliver a great customer experience then check it out here http://www.youtube.com/watch?v=PZ10cFRFsTY

Our StepStone management development training programme is progressing very well with several sessions now successfully delivered in Brussels, Amsterdam, and Dusseldorf.  More planned for 2009 including Copenhagen and the UK.

We ran a session for GfK in December about how to tell stories in a corporate environemnt, in order to support sales pitches, research presentations etc.  We brought our story to life by including Etienne Pradier (our professional magician colleague) and Elsbeth Johnson.  Elsbeth is a customer experience "guru" with a background in investment banking and politics (including a few years as a "spin doctor" in the Blair government!).  She now runs her own company - contact her at elsbeth.johnson@ginestho.com

Amazing!  So far our trailer video advertising our customer experience seminar "It's NOT magic" has attracted 1258 views.  If you haven't seen it yet check it out here http://www.youtube.com/watch?v=PZ10cFRFsTY

August saw us complete a very successful teambuilding workshop for MSN in Asia.  The session was held in Taiwan and included attendees from all across the region.

We're very excited to announce our appointment by two new customers to design and deliver management development programmes.  Work has begun with both StepStone (one of the world’s largest providers of online services and on-demand e-recruitment) and GfK/NOP (National Opinion Polls).